Half of Tenants View a Poor Technical Experience as the Leading Pain-Point Hindering Their In-Office Attendance, According to the 2025 VTS Global Wo

NEW YORK--(BUSINESS WIRE)--VTS, the industry`s only technology platform that unifies owners, operators, brokers, and their customers across the real estate ecosystem, today released the findings from its second annual Global Workplace Report, which leverages data to pinpoint corporate tenant needs and expectations related to office space. The report is the result of a survey commissioned by VTS from an independent market research firm, reaching hundreds of business leaders from companies across the globe on their workplace strategy and sentiment for 2025.

Findings from the report address core workplace pillars such as workplace strategy, operations and access, as well as engagement – providing visibility around how tenants are currently engaging with office space and what their current needs are. Heading into 2025, the survey found that nearly half of tenants view a poor technical experience as the number one pain-point which is hindering them from coming into the office. This comes at a time when the desire for in-person collaboration and engagement in the office is increasing, with 59% of companies planning to encourage or mandate more time in-office over the next 12 months. Only 1% of companies in North America, Europe, and Australia have gone fully remote, meaning that strengthening existing tenant relationships and investing in the technology needed to manage the hybrid work environment will be key to success.
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RSK: I often wonder when they say tenants do they mean the corporate or the workers....that makes a huge difference in my mind. Workers will always ask for more in demands.