From Walmart to DTC upstarts like Burrow, retail executives shared their perspectives on what`s essential for the next generation of physical stores.The future of stores — the ones that will still exist — will be highly experiential. They`ll engage the customer`s senses, cater to convenience and let customers shop on their own terms. At least that`s the message coming out of Future Stores, the Miami-based retail conference that took place last week. Executives focusing on store design, real estate, technology and
employee education programs convened to talk about what the future of
stores will mean for them, their employees and, of course, customers.
Here are some of the most illuminating quotes from the conference and
what you can expect from leaders in brick-and-mortar experiences in the
coming year... RSK: Some interesting thought processes going on here. Retail is still morphing. Ken Notes: Six opinions from retail leaders and everyone is basically suggesting it is about the experience -- not the product -- not the price -- not the brand. Ralph and I have suggested this for some time now, as a developer you need to talk to your tenants to see if you can work with them to create that destination experience especially if they have a product that is also available on Amazon... | ||
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