Some shoppers enjoy a leisurely stroll while traversing the mall, while other buyers want to get in and out as quickly as possible - "click and collect," as it were. Unfortunately, the percentage of shoppers in a hurry far exceeds those who are browsing and socializing, causing a new condition - "slowed rage."
Much like angry drivers on the road experience "road rage," "slowed rage" is the impatience and frustration 84% of shoppers feel when trying to navigate around mall walkers moving at a much slower pace.
Research by Leon James of the University of Hawaii reported in the Journal of Psychology and Clinical Psychiatry on the issue of pedestrian rage found that there are two types of walkers: active and passive. Active walkers are focused on reaching their destination quickly and experience walking rage when slower, more passive walkers, slow their progress....
...moreRSK: Man could we use fast lanes here in the US especially at Hy-Vee stores.
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- - Volume: 6 - WEEK: 2 Date: 1/9/2018 9:38:12 AM -