Survey identifies leading retailer holiday concern

One in four retailers is worried about the same supply chain issue as the holidays approach.

According to the “2021 State of Shipping Report” from multi-carrier e-commerce shipping software provider Shippo, shipping” was mentioned in 23% of responses from surveyed retailers to the question, “What keeps you up at night when it comes to readying your business for the 2021 holiday season?”

While the results do show that most retailers remain optimistic, more respondents expressed concern about holiday shipping than in 2020...
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RSK: This is the ying and yang of online retailing vs brick and mortar in store buying. When people come to a physical store they are in a sense the delivery aspect. So, now when you rely on online shopping and delivery someone else has to do the delivery....and the supply chain wasn`t ready for it.