Consumers more confident about shopping in-store

Consumer confidence about shopping in stores is on the rise.

Half of consumers are neutral (28%) or unconcerned (22%) about shopping in-store. While a third (34%) are still concerned, only 16% said they were currently very concerned, according to Sensormatic’s spring 2021 U.S. Consumer Sentiment Survey. Comparatively, in the spring 2020 survey, 79% of respondents were concerned (20%), moderately concerned (30%) or very concerned (29%) about shopping in-store.
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RSK: If the fitting rooms are open I will be back for sure. And, if you didn`t know what BOPIS meant before, you will after reading this and it will remain an important factor in retail shopping.