Macy`s is running a "dark store" test ahead of the holiday season.
The company has turned two of its department stores into Omni Service Centers focused on pickup services and fulfillment, not in-store shopping.
The company has turned two of its department stores into Omni Service Centers focused on pickup services and fulfillment, not in-store shopping.
- Macy`s has turned two stores — in Dover, Delaware, and Littleton, Colorado — into Omni Service Centers focused on fulfillment and order pickup.
- A company representative said in a statement to Business Insider that the test is in response to "an increase in demand across the network to get our customers their product when and how they want it."
- "Dark stores" — or locations dedicated exclusively to processing online orders — are becoming more common in retail.
RSK: Interesting experiment and many will be keeping an eye on this to see if it can work in their situation...and not just retail.
Ken Notes: I promise that Amazon will eventually make a play in this space to create local distribution / fulfillment / retail outlets. Especially as they enter the appliance and auto markets...
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- - Volume: 8 - WEEK: 43 Date: 10/20/2020 7:59:05 AM -